Elana Elyce Sullivan

elanaelyce@comcast.net

 

Summary of Qualifications and Skills

 


Ø    Planning/Executing Events

Ø    Research/Data Collection

Ø    Data Entry    

Ø    Evaluating Data

Ø    Customer Service

Ø    Windows XP

Ø    Microsoft Office Software

Ø    Corel WordPerfect

Ø    Adobe Software

Ø    Macintosh/IBM

Ø    Internet/E-mail

Ø    Typing: 70 WPM

Ø    Basic Bookkeeping/Budgeting

Ø    Supervising

Ø    Motivation

Ø    Team-Building

Ø    Written and Oral Communications

Ø    Organization


 

 

Work Experience:

 

9/03-5/07          Matrix Theatre Company

                                  Director of Education (10/06-5/07)

Youth Theatre Program Manage (3/04-9/06)

Program Director (9/03-2/04)

Supervised entire education program

Taught theatre and play writing to middle and high school students; prepared lesson plans; researched material; budgeted for programs; grant writing; directed performances; marketed/booked performance dates; maintained registration; conducted program evaluations; designed flyers and programs; compiled/wrote reports for funding sources; served as mentor to youth; hired and supervised contract and guest artists as well as teen apprentices; database management; developed progressive age appropriate theatre training/playwriting curriculum for ages 5-18; coordinated/supervised summer employment and performance program

 

9/01-5/07           Diversified Care Management Group (Mitchell Healthcare)

                                Organization Assistant (present)/Office Manager (9/01-3/02)

Implemented marketing program for the group of doctors involved with this small health care organization, including designing business cards and advertising material; served as liaison between primary doctor and other members of the group; improved office efficiency; currently revise and create forms; transcribe charts

 

1993-2003         Kelly Temporary Services

Assigned to offices requiring functional qualifications: reception, data entry, attention to detail; basic secretarial duties, customer service; held assignments long term and often worked without supervision

 

1982-Present    Theatrical Experience

Work in community and professional theatre as actress, improviser, dancer, stage manager, director and producer; teach classes and workshops in the arts; Artistic Director for Phases Theatre Company

 

6/02-8/02         Peddy Players

                        Acting Instructor/Director

Taught beginning acting lessons to children age 6-13; prepared weekly lesson plans; directed a full musical production with the children; designed the set; supervised the production staff

 

6/96 – 8/98       Summer Youth Arts Program Seasonal

                                Drama Instructor

Taught ensemble building, audition skills, and basics of theatre/acting to ages 14-18 in preparation for a final production; directed small scale productions for showcases prior to final; supervised production staff and crew

 

8/00-8/01          Enterprise Rent-A-Car

                        Management Trainee

Top performer in the main areas of customer service and sales; office responsibilities included tracking personal progress and training; completing callbacks (system used to keep customers aware of their of rental status); maintain positive relationships with local body shops, dealerships, and auto insurance companies; maintain and generate corporate accounts; marketing; record-keeping; managed vehicle maintenance; cleaned vehicles; drove customers; mastered RALPH computer system specific to the company

 

5/98-8/00         Wayne State University

                        Law School Career Services                                                                                Coordinator

General office duties; scheduled appointments and events; coordinated on-campus interviews for law students; assisted students with obtaining employment; maintained employment hotline for alumni; contributed, edited and published weekly and monthly newsletters; managed website; compiled databases and initiated mass mailings; operated video equipment; managed confidential information; compiled student data for official records; supervised assistant(s); created more efficient methods of overall operation               

 

                                Michigan Small Business Development Center                                               Staff Assistant

Served as receptionist for State and Regional Offices; maintained automated services, set up voice mail boxes; data entry, reconciled monthly CATS reports; updated and created special compliance forms; created documents with statistical/raw data; maintained filing system; received, processed, and mailed book orders, processed payments; managed Constituent Referral project; compiled registration, nametags, etc. for special meetings; maintained the MI-SBDC network directory, coordinated monthly team-building meeting; compiled and maintained quarterly calendar and training schedule for entire network

 

1992-1998          Restaurant Experience

Worked in three family restaurants over the course of six years: server, maintained individual bank during the shift; cashier, operated the carry-out and bar portion of one establishment in addition to waiting tables; trained and supervised wait staff; responsible for reporting non-compliance with health laws

 

Education:       The College of Wooster              

                                BA in Psychology, December 1996

                                Independent Study on Effects of Dialect on Personality Perceptions

 

                                M.L. King High School

                                Diploma, June 1992

                                Math Science and Technology Curriculum

                        National Honor Society


 

Training

                                Diversity Training                                                                            Ann Arbor Art Center

                                Grantwriting                                                                                      Youth Sports & Recreation

                                Youth Program Quality Assessment                                         High/Scope

                               

Certificates:      High/Scope Youth Worker Certification 12/05

 

Back